Privacy Policy

Last Updated: 16 June 2026

Operational Excellence Edge Consultancy, known as OpexEdge Consultancy, respects your privacy and is committed to protecting the personal information you share with us through our website, forms, communications, consultation requests, downloadable resources, and related business interactions.

This Privacy Policy explains how we collect, use, store, protect, and share information when you visit opexedg.com or communicate with us.

1. Who We Are

OpexEdge Consultancy provides operational excellence, supply chain, business improvement, performance management, process optimization, and AI-powered assessment services.

For privacy-related questions, you may contact us at:

Email: info@opexedg.com
Alternative Email: hefnawi@opexedg.com
Mobile: +201552725900

2. Information We Collect

We may collect information that you provide directly to us, including:

• Name
• Company name
• Job title
• Email address
• Phone number
• Country or city
• Business requirements or project details
• Messages submitted through contact forms
• Questionnaire responses
• Assessment inputs
• Files or documents you voluntarily share with us
• Consultation booking information

We may also collect limited technical information when you visit our website, such as:

• IP address
• Browser type
• Device type
• Pages visited
• Website interaction data
• Referring website or campaign source
• Cookies and analytics information

3. How We Use Your Information

We use the information we collect to:

• Respond to your inquiries
• Provide consultancy services
• Prepare proposals, assessments, reports, and recommendations
• Send requested resources, questionnaires, or service information
• Improve our website, content, services, and user experience
• Manage business communication
• Schedule consultations or follow-up meetings
• Analyze website performance and marketing effectiveness
• Protect our website from misuse, spam, or unauthorized access
• Comply with applicable legal, regulatory, or contractual obligations

We do not sell your personal information.

4. Client and Business Confidentiality

As a consultancy business, OpexEdge may receive business information from clients, prospects, or partners. This may include operational data, process details, performance indicators, financial assumptions, organizational issues, supply chain information, warehouse data, or improvement opportunities.

We treat such information as confidential and use it only for the agreed business purpose, such as preparing assessments, reports, improvement plans, proposals, or consulting recommendations.

We do not publish client information, project details, case studies, results, or business data without permission, unless the information has already been made public or has been anonymized.

5. Cookies and Website Analytics

Our website may use cookies and similar technologies to improve browsing experience, understand visitor behavior, measure page performance, and support digital marketing activities.

Cookies may help us understand:

• Which pages are visited most often
• How visitors reach our website
• Which content or service pages generate interest
• How we can improve website navigation and performance

You can control or disable cookies through your browser settings. Some website functions may not work properly if cookies are disabled.

6. Marketing Communications

If you submit your contact details, download a resource, request a questionnaire, or contact us about a service, we may send you relevant business communications related to OpexEdge services, insights, offers, events, or resources.

You can request to stop receiving marketing communications at any time by contacting us at:

info@opexedg.com

7. How We Share Information

We may share limited information only when necessary, including with:

• Technology service providers supporting our website, email, forms, analytics, or hosting
• Professional advisors, where required for business, legal, or compliance purposes
• Authorized team members or consultants involved in delivering services
• Public authorities, if required by law or official request

We require reasonable care from service providers who process information on our behalf.

We do not sell, rent, or trade your personal data to third parties.

8. Data Retention

We keep personal and business information only for as long as necessary to fulfill the purpose for which it was collected, including service delivery, communication, reporting, legal, accounting, or legitimate business record purposes.

When information is no longer needed, we take reasonable steps to delete, anonymize, or securely store it according to its business and legal relevance.

9. Data Security

We apply reasonable technical and organizational measures to protect information against unauthorized access, loss, misuse, alteration, or disclosure.

These measures may include controlled access, secure storage, password protection, limited internal access, and responsible handling of client documents and business information.

However, no website, email system, or digital transmission method can be guaranteed to be completely secure. You should avoid sending highly sensitive information unless it is necessary and agreed in advance.

10. Your Privacy Rights

Depending on your location and applicable laws, you may have the right to:

• Request access to your personal information
• Ask us to correct inaccurate information
• Ask us to delete your information
• Withdraw consent where processing is based on consent
• Object to certain types of processing
• Request restriction of processing
• Ask how your data is used or shared

To make a privacy request, please contact:

info@opexedg.com

We may need to verify your identity before responding to your request.

11. International Visitors

OpexEdge Consultancy is based in Egypt, but our website may be visited by users from different countries. If you contact us from outside Egypt, your information may be processed in Egypt or through service providers located in other jurisdictions.

By using our website or submitting information to us, you understand that your information may be handled according to this Privacy Policy and applicable laws.

12. Third-Party Links

Our website may include links to third-party websites, tools, platforms, or resources. We are not responsible for the privacy practices, security, content, or policies of third-party websites.

We recommend reviewing the privacy policy of any external website before submitting personal information.

13. Children’s Privacy

OpexEdge services are intended for business users, companies, professionals, and organizations. Our website is not designed to knowingly collect personal information from children.

If you believe that a child has provided personal information to us, please contact us so we can take appropriate action.

14. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our services, website, business practices, or legal requirements.

The updated version will be posted on this page with a revised “Last Updated” date.

15. Contact Us

For questions, requests, or concerns about this Privacy Policy or how we handle information, please contact:

Operational Excellence Edge Consultancy
OpexEdge Consultancy
Website: opexedg.com
Email: info@opexedg.com
Alternative Email: hefnawi@opexedg.com
Mobile: +201552725900